Our easy-to-use Web Manager allows you to view in real-time the status of your representatives (e.g. "available", "unavailable", "in a call", etc.) as well as the handled calls, abandoned calls and queued calls for any agent or button.
Real-time statistics are a premium feature that we are offering for free to all our customers until the launch of our next product release in Q2 '08. You will be notified via e-mail 2 weeks before this special offer expires